Recruitment 2023
TRAINEE - SALES AND MARKETING ASSISTANT F/H
Reporting to the Business Development and CEO Manager, the Sales and Marketing Assistant will help to carry out the tasks described below:
MAIN MISSIONS
- Helps set up marketing and communication operations and actions,
- Help with updating the website,
- On social networks (FaceBook, Instagram, Google, Youtube...): create and publish posts, monitor and respond to comments in conjunction with the customer relations manager,
- On the customer base: format and write newsletter content,
- Provides reporting to analyze results, project activity and make informed choices (weekly, monthly reports, etc.),
- Priority involvement in the launch campaign for a new technical and innovative product.
BAC + 2/3 PROFILE
On a course of study such as DUT marketing techniques, BTS negotiation, customer relations digitalization, Master's degree in customer relations or marketing, business school diploma.
- Knowledge of the equine environment imperative,
- Very good written and spoken expression,
- Proficiency in Office pack + illustration/layout software + video,
- Rigorous, creative, precise, punctual, good listener,
- Autonomous, keen to take on challenges, team player.
Position based in Yvelines (telecommuting possible depending on autonomy)
Contact: contact@equidiva.com
INTERN (6 months) - CUSTOMER RELATIONS MANAGER F/H
Reporting to the business development manager and CEO, the customer relations manager must provide a clear, well-argued response to all messages received by the company, whatever the channel: website, FaceBook, Instagram, telephone. This function is essential to the company's development, customer satisfaction, acquisition and loyalty.
MAIN MISSIONS
Customer relationship management :
- Respond as quickly and accurately as possible to all contacts,
- Sales follow-up and customer advice,
- Inform customers about new products and services. Gather customer requirements,
- Implement operations and processes to improve customer relations
- Develop customer contact channels.
Monitoring customer service performance :
- Develop and monitor quantitative and qualitative performance indicators.
- Conduct satisfaction surveys.
- Provide customer relations performance reports.
- Analyze indicators, propose and implement corrective actions if necessary.
PROFILE BAC + 2
Ongoing training such as DUT marketing techniques, BTS negotiation, customer relations digitalization, Master's degree in customer relations or marketing, business school diploma.
- Knowledge of the equine environment imperative
- Excellent written and spoken communication skills (telephone skills)
- Proficiency in Office pack + illustration/layout software
- English read, written, spoken
- Rigorous, creative, precise, punctual, good listener
- Autonomous, keen to take on challenges, team player.
Position based in Yvelines (telecommuting possible depending on autonomy)
Contact: contact@equidiva.com
MAJ : 01/01/2023
